Can’t log in on laptop

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muckerman_01
Posts: 1079
Joined: Tue Oct 19, 2010 10:28 pm

Can’t log in on laptop

Postby muckerman_01 » Sun Mar 25, 2018 4:03 pm

I’m having to log on with my phone which is still recognising my account.
For some reason my computer won’t let me log in to this site.
Tried the password several times. Says it’s incorrect so I’ve tried the ‘forgot my password’ thing to reset only now it says ‘the email/username information submitted could not be found.’

HELP!
"Hey it wasn't perfection, but God it was close!""

Fred588
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Re: Can’t log in on laptop

Postby Fred588 » Sun Mar 25, 2018 4:18 pm

Not being a moderator here I am unaware of any technical issues that might be occurring but as others seem to be getting in its almost certainly something to do with your laptop, as you seem to be aware. First thing I would try would be to make sure your capslock key (and possibly your numlocks key) are set correctly.

Also, I note that your user name shown at the bottom of the screen as a person visiting the site appears to omit the underscore.

muckerman_01 wrote:I’m having to log on with my phone which is still recognising my account.
For some reason my computer won’t let me log in to this site.
Tried the password several times. Says it’s incorrect so I’ve tried the ‘forgot my password’ thing to reset only now it says ‘the email/username information submitted could not be found.’

HELP!
Studio 588 currently offers more than 2200 different HD and QD quicksand videos and has supported production of well over 2400 video scenes and other projects by 13 different producers. Info may be found at:
http://studio588qs.com
http://quicksandland.com
http://psychicworldjungleland.com

Fred588
Producer
Posts: 16650
Joined: Sat Apr 11, 2009 9:37 pm
Location: Central Arkansas (At Studio 588)
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Re: Can’t log in on laptop

Postby Fred588 » Sun Mar 25, 2018 4:24 pm

Cancel the observation about the underscore. Its just hidden.

Fred588 wrote:Not being a moderator here I am unaware of any technical issues that might be occurring but as others seem to be getting in its almost certainly something to do with your laptop, as you seem to be aware. First thing I would try would be to make sure your capslock key (and possibly your numlocks key) are set correctly.

Also, I note that your user name shown at the bottom of the screen as a person visiting the site appears to omit the underscore.

muckerman_01 wrote:I’m having to log on with my phone which is still recognising my account.
For some reason my computer won’t let me log in to this site.
Tried the password several times. Says it’s incorrect so I’ve tried the ‘forgot my password’ thing to reset only now it says ‘the email/username information submitted could not be found.’

HELP!
Studio 588 currently offers more than 2200 different HD and QD quicksand videos and has supported production of well over 2400 video scenes and other projects by 13 different producers. Info may be found at:
http://studio588qs.com
http://quicksandland.com
http://psychicworldjungleland.com

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triclopse
Posts: 57
Joined: Mon Jul 27, 2009 9:54 pm
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Re: Can’t log in on laptop

Postby triclopse » Sun Mar 25, 2018 4:58 pm

There's a few things you could try if you haven't already.
If there's any type of password remembering program built into your browser or antivirus try disabling that.
Type your password into notepad then copy and paste it into the login window.
Login with a different browser.
Clear the stored login data and cookies, or just clear the whole cache.
If you've changed the password during that password reset thing, double check which password works on your phone.

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muckerman_01
Posts: 1079
Joined: Tue Oct 19, 2010 10:28 pm

Re: Can’t log in on laptop

Postby muckerman_01 » Mon Mar 26, 2018 5:59 pm

Yay! Back on-line! At least until the forces of orthodoxy conspire to foil me again. Huzzah!!! :D
"Hey it wasn't perfection, but God it was close!""

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dlodoski
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Re: Can’t log in on laptop

Postby dlodoski » Mon Mar 26, 2018 11:20 pm

muckerman_01 wrote:Yay! Back on-line! At least until the forces of orthodoxy conspire to foil me again. Huzzah!!! :D

I'm glad to hear that.

triclopse wrote:There's a few things you could try if you haven't already.
If there's any type of password remembering program built into your browser or antivirus try disabling that.
Type your password into notepad then copy and paste it into the login window.
Login with a different browser.
Clear the stored login data and cookies, or just clear the whole cache.
If you've changed the password during that password reset thing, double check which password works on your phone.

These are all good tips. Thank you for helping out. :)
The Wizard of Ooze stays behind the curtain!

https://allmylinks.com/dlodoski

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muckerman_01
Posts: 1079
Joined: Tue Oct 19, 2010 10:28 pm

Re: Can’t log in on laptop

Postby muckerman_01 » Mon Mar 26, 2018 11:27 pm

dlodoski wrote:
muckerman_01 wrote:Yay! Back on-line! At least until the forces of orthodoxy conspire to foil me again. Huzzah!!! :D

I'm glad to hear that.

triclopse wrote:There's a few things you could try if you haven't already.
If there's any type of password remembering program built into your browser or antivirus try disabling that.
Type your password into notepad then copy and paste it into the login window.
Login with a different browser.
Clear the stored login data and cookies, or just clear the whole cache.
If you've changed the password during that password reset thing, double check which password works on your phone.

These are all good tips. Thank you for helping out. :)

The old ‘turn it off and then turn it back on again’ trick. Time honoured strategy! :roll:
Thanks for help and the suggestions.
"Hey it wasn't perfection, but God it was close!""

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MadMax359
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Joined: Sun Apr 19, 2009 5:07 am
Location: north carolina

Re: Can’t log in on laptop

Postby MadMax359 » Tue Mar 27, 2018 12:37 pm

however you did it, welcome back :twisted:
The strong do what they want, the weak do what they must


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